Please familiarise yourself with our End-User License Agreement.
Questions about the installation?
How to install EverDesk?
Just open the EverDesk Setup file that you downloaded from the EverDesk website (if you chose Save instead of Open), and follow the on-screen installation instructions - our setup wizard will take you through all necessary steps. Refer to our detailed installation walkthrough if you need help with any of the steps.
Do I need to enter license information?
You never need to enter any license information for EverDesk. If you're downloading trial version of EverDesk, it is free for you to use for 30 days. If you have purchased a full license - just enter your account details when prompted, and EverDesk will automatically verify and activate the license for you.
Does EverDesk install any additional software?
EverDesk does not come with any additional software, and we will never prompt you to install anything else except for the EverDesk setup file you're downloading now.
Does EverDesk send any of my private data to the server?
If you're installing trial version of EverDesk, the software only sends an anonymous unique identifier related to the computer it is install on, to verify license requirements. When you're entering your account details (e.g. to activate a full license), we also send those to the server to verify your purchase and activate the license for you. Please refer to our Privacy Policy for more details on how we handle this data.
How do I uninstall EverDesk?
If you have a problem with EverDesk - you're very welcome to contact us, and we'll do our best to help you resolve it in no time! If you still want to uninstall EverDesk for any reason - just follow our step-by-step uninstallation guide to do it.
Help and Support
If you have any other question, or need help resolving a problem - please refer to our Online Help pages, or contact us about any issues you have.